Real estate
Keep vendors, buyers and tenants informed without the phone tag
Agents spend a lot of the week answering the same questions: how many came through, what feedback did we get, when is the next open. A portal that answers them for vendors, and booking tools that buyers and tenants can use themselves, frees your team for the conversations that sell and lease property.
01
What gets in the way
Vendors chasing updates
Vendors call for inspection numbers and buyer feedback, and the agent pieces a report together each time.
Inspection registers on paper
Open-home attendees sign a sheet or a tablet form, and following them up depends on someone typing the list.
Rental requests by email
Tenants report maintenance by email or phone, and tracking each request to a tradesperson takes a spreadsheet.
The same listing entered several times
Details are keyed into your website, the portals and your own records separately, and they drift apart.
A first version
What a first version usually includes
A typical starting point, not a fixed package. Your brief decides what goes in first and what can wait.
A vendor portal
Vendors sign in to see inspection numbers, buyer feedback and the campaign plan, updated as the team works.
Inspection booking and follow-up
Buyers and renters book an inspection time online, and attendees get a follow-up with the documents they asked for.
Maintenance requests for rentals
Tenants log a request with photos, the property manager approves it, and the tradesperson and owner are kept informed.
One listing record
Listing details are kept in one place and published to your website, so changes are made once.
02
The systems you already use
For example, many agencies use Rex, VaultRE or Agentbox to manage listings, and PropertyMe for rentals. We check what your platform shares and whether the portal can draw from it rather than asking you to enter data twice.
03
Services this draws on
- Web and SaaS
Custom web applications, customer portals and software-as-a-service products from a senior Melbourne team, built and hosted by one team.
- AI integrations
Add practical AI features to the software you already run, such as search, summaries and assistants, with human oversight and clear limits.
04
Questions agencies often ask
Can the portal carry our agency’s branding?
Yes. It is your portal, on your own address if you like, with your logo, colours and tone.
Will vendors and landlords actually log in?
They do when it saves them a phone call. We keep the screens simple and send a short update with a link so the portal does the explaining.
Does it work for both sales and property management?
It can. Many agencies start with one side and add the other once the first is working well.
How do we find out the cost?
Send a brief describing what you want to change. A person reviews it and quotes each phase, usually the same business day.
Tell us what would help your agency
Describe it in your own words. Someone on our team reviews it and replies with a clear quote and timeline, usually the same business day.