Hair and beauty
Booking and client tools built around your stylists
A salon’s week depends on the book. Gaps cost money, no-shows cost more, and every stylist works a little differently. We build booking and client tools that suit how your team actually works, from deposits for long colour appointments to notes that remember a client’s formula.
01
What gets in the way
No-shows and late cancellations
A missed colour appointment leaves a stylist idle for a large part of the day, with no deposit to cover it.
Booking apps that do not fit
Off-the-shelf tools force every service into the same length and cannot handle processing time between steps.
Client notes on paper
Colour formulas, allergies and preferences live in a folder or in one stylist’s memory, so a new team member starts from scratch.
Regulars who drift away
Nobody notices when a client who came every few weeks has quietly stopped booking.
A first version
What a first version usually includes
A typical starting point, not a fixed package. Your brief decides what goes in first and what can wait.
Online booking by stylist and service
Clients choose who they want and what they need, and the booking respects processing time and each stylist’s hours.
Deposits and reminders
Long or high-value appointments take a deposit, and every client gets a reminder before they are due.
Client records
Formulas, photos of past looks, patch tests and preferences sit with the client, ready for whoever is on shift.
Rebooking prompts
Clients get a nudge when they are due for their next visit, and the team sees who has not been back in a while.
02
The systems you already use
For example, many salons already run Timely, Fresha or Kitomba for bookings and Square at the counter. Sometimes the best answer is to work alongside the system you have, and we will tell you plainly when it is.
03
Services this draws on
- Web and SaaS
Custom web applications, customer portals and software-as-a-service products from a senior Melbourne team, built and hosted by one team.
- Mobile apps
iPhone and Android apps for your customers or your team, designed, built and looked after by a senior Melbourne team.
04
Questions salon owners often ask
Why not just use a standard salon booking app?
Often that is the right call, and we will say so. Custom tools make sense when your services, pricing rules or brand do not fit a standard product.
Can clients pick a particular stylist?
Yes. Bookings can be by stylist, by service or both, with each person’s hours and skills set by you.
Can it handle deposits for long appointments?
It can. You decide which services need a deposit and what happens when someone cancels late.
What about salons with a few locations?
Describe how your sites share staff and clients in the brief, and the plan will show how the booking handles it.
How do I find out what it would cost?
Send us a brief. A person on our team reviews it and quotes each phase, usually the same business day.
Tell us what would help your salon
Describe it in your own words. Someone on our team reviews it and replies with a clear quote and timeline, usually the same business day.