Questions
Questions people ask before they start
If something is not covered here, ask. We explain the options in plain English.
Working with us
How much will my project cost?
It depends on what it needs to do, so we do not guess. Once you describe it, someone on our team sends a fixed-price quote for each phase, usually the same business day. The quote is free and there is no obligation.
Do I own the code and the IP?
Yes. The code, designs and IP are yours, kept in accounts you own, and the ownership terms are written into your quote before any work starts. If you ever move to another team, you take everything with you.
How do payments work?
You pay by milestone, as each phase is delivered, never the whole project upfront. You can stop between phases and keep everything built so far.
I am not technical. Is that a problem?
Not at all. Describe what you need in your own words, and we handle the technical side and explain every decision in plain English.
Will you keep my idea confidential?
Yes. We treat what you share as confidential, and we are happy to sign an NDA before you go into detail. Our privacy policy explains how we handle your information.
Can I trust software built with AI?
AI speeds up the routine work, and senior engineers review every change it writes. Automated tests check each change before it ships, so quality does not depend on anyone’s memory.
Can you work with the software we already use?
Often, yes. We look at the systems you already run while we scope your project, and your quote says what we will link up and how. What is possible depends on each system and the access it allows.
Can I start with a small project?
Yes. A focused first phase, or a first version of a product, is a sensible way to test an idea, solve one important problem and learn what to build next.
How long will it take?
Your quote includes a timeline for each phase. We build in short sprints and show you working software along the way, so you see progress from the first weeks.
What happens after launch?
We host your software, keep it updated and fix problems, so there is one team to call. Hosting and care are quoted separately, so you know the monthly cost in advance.
Web and SaaS
Do I need a detailed specification before I start?
No. Describe your idea in your own words and our concierge will ask the questions that turn it into a brief. Someone on our team reviews it before we reply.
Who owns the software?
You do. We agree the terms of ownership in your quote, before any work starts.
Can you work with the system we already have?
Often, yes. Tell us what you use today in the brief and we will say whether it fits.
How do I know what it will cost?
A person on our team prepares a quote for each phase, usually the same business day. The AI concierge never sets a price.
Mobile apps
Do I need both an iPhone and an Android app?
Not always. We will talk through who your users are and recommend a starting point in your quote.
Can the app work without a connection?
It can, when the job needs it. Tell us where it will be used and we will plan for it.
Who looks after the app once it is in the stores?
We can. Hosting, fixes and updates for new phone releases are part of our care service.
AI integrations
Where does my data go?
We design the feature so you know what data is sent to an AI provider and where it is processed, and we explain that in your quote.
Can the AI make mistakes?
Yes, which is why we set limits, test it and keep a person in the loop where it matters.
Can you add AI to a product someone else built?
Often. Describe what you have and what you want it to do, and we will say what is realistic.
Will it keep costing money to run?
AI features have running costs. We estimate them with you up front and set limits so they stay predictable.
Hosting and care
Can you host software you did not build?
In many cases, yes. We look at it first and tell you honestly what it would take.
What happens if something goes wrong?
We are told quickly, we start on a fix and we tell you what happened once it is sorted.
Can I move my software elsewhere later?
Yes. Your software and your data are yours, and we will help you move them if you decide to.
Still have a question?
Send us a message or email hello@reyava.com. A person on our team replies, usually the same business day.