Gyms and fitness studios
A member app that fills classes and keeps people coming back
Members expect to book a class in a couple of taps, join a waitlist and see their streak. Studios want full classes, fewer no-shows and an early warning when someone is losing interest. We build member apps and booking tools around your timetable, your memberships and your brand.
01
What gets in the way
Classes that are full on paper but half empty
Members book and do not turn up, and the people on the waitlist never hear that a spot was free.
Membership rules a generic app cannot handle
Class packs, intro offers, freezes and family memberships end up managed by hand around the booking system.
Members who quietly stop coming
By the time a cancellation arrives, the member has not visited for a long while and nobody noticed.
Another brand’s name on your app
Members download a platform’s app rather than yours, and your studio is one of many inside it.
A first version
What a first version usually includes
A typical starting point, not a fixed package. Your brief decides what goes in first and what can wait.
Class booking and waitlists
Members book, cancel and join waitlists from their phone, and a freed spot goes to the next person automatically.
Memberships and packs
Recurring memberships, class packs and intro offers with the rules your studio actually uses.
Attendance and check-in
Members check in at the door, and instructors see who is booked and who is new to the class.
Re-engagement prompts
Members who have not visited for a while get a friendly nudge, and the front desk sees who might be at risk.
02
The systems you already use
For example, many studios already run Mindbody, Glofox or Clubworx, and take payments through Stripe or Ezidebit. We look at whether your own app can sit on top of what you use, or whether it is time to move off it.
03
Services this draws on
- Mobile apps
iPhone and Android apps for your customers or your team, designed, built and looked after by a senior Melbourne team.
- Web and SaaS
Custom web applications, customer portals and software-as-a-service products from a senior Melbourne team, built and hosted by one team.
04
Questions studio owners often ask
Can we have our own branded app in the app stores?
Yes. It is published under your studio’s name, and we prepare it for both stores and handle updates.
What happens to our current members and their bookings?
We plan the move with you, including members, memberships and upcoming bookings, so nobody turns up to a class that has disappeared.
Can instructors use it too?
They can, with their own view of their classes, rosters and attendance.
Does it work for more than one studio?
Yes. Members can book across locations if your memberships allow it, and each site keeps its own timetable.
How do I get a price?
Describe your studio and the app you have in mind. A person on our team reads it and quotes each phase, usually the same business day.
Tell us what would help your studio
Describe it in your own words. Someone on our team reviews it and replies with a clear quote and timeline, usually the same business day.